Complete our feedback form (Friends and Family Test (FFT))
This is sometimes called ‘Friends and family feedback’ and you may have been directed here by someone at the practice.
You’ll be asked to answer a short form which asks you about the experience you’ve had using our services.
This type of feedback is anonymous, which means we will not know who it is from.
NHS Reviews
If you’ve had a good experience with our practice recently, please leave detailed review about the service you have received at our practice on the NHS website. This feedback is reviewed by the NHS.
Google Reviews
If you’ve had a good experience with our practice recently, please leave a review on our Google business account.
Make a formal complaint
Most issues can be sorted out at the time they happen and with the person involved. You should try to resolve the issue this way before you submit a complaint.
If you cannot resolve the issue this way, you can then submit a formal complaint.
Before you do this you can get free, confidential advice from your local Healthwatch team.